SIA is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SIA Website and governs data collection and usage. By using the SIA Website, you consent to the data practices described in this statement.

Collection of your Personal Information

SIA collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. SIA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by SIA. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SIA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SIA Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SIA public message boards, this information may be collected and used by others. Note: SIA does not read any of your private online communications.

SIA encourages you to review the privacy statements of Web sites you choose to link to from SIA Website so that you can understand how those Web sites collect, use and share your information. SIA is not responsible for the privacy statements or other content on Web sites outside of the SIA Website and SIA family of Web sites.

Use of your Personal Information

SIA collects and uses your personal information to operate the SIA Website and deliver the services you have requested. SIA also uses your personally identifiable information to inform you of other products or services available from SIA and its affiliates. SIA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

SIA does not sell, rent or lease its potential adherent’s lists to third parties. SIA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SIA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide adherent support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SIA and they are required to maintain the confidentiality of your information.

SIA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

SIA keeps track of the Web sites and pages our user visit within SIA Website, in order to determine what SIA services are the most popular. This data is used to deliver customized content and advertising within SIA Website to visitors whose behavior indicates that they are interested in a particular subject area.

SIA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on SIA Website;
  2. protect and defend the rights or property of SIA; and,
  3. act under exigent circumstances to protect the personal safety of users of SIA Website, or the public.

Use of Cookies

The SIA Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SIA Website, or register with SIA Website or services, a cookie helps SIA Website to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SIA Website, the information you previously provided can be retrieved, so you can easily use the SIA Website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SIA Website services or Web sites you visit.

Security of your Personal Information

SIA secures your personal information from unauthorized access, use or disclosure. SIA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

SIA will occasionally update this Statement of Privacy to reflect the organization and users feedback. SIA encourages you to periodically review this Statement to be informed of how SIA is protecting your information.1

Data Deletion Requests

SIA now welcomes users to delete their data through our app. Steps as follows:

  1. Open SIAssistance App and go to Setting from drawer menu.
  2. Click 'Delete Account'.
  3. Confirm account deletion.
Kindly note you cannot recover your deleted account.

For any assistance or inquiries, contact SIA at We are here to support you.

Contact Information

SIA welcomes your comments regarding this Statement of Privacy. If you believe that SIA has not adhered to this Statement, please contact SIA at

We will use reasonable efforts to promptly determine and remedy the problem.