WELCOME TO YOUR EXCLUSIVE LOUNGE ACCESS, SMART DELAY!

With the launch of Smart Delay, a new lounge access service that will enhance your travel comfort, we are thrilled to welcome you. Since our goal at SIA is to always make traveler's lives easier, we think that this feature will provide you with some downtime while you wait for your trip.

The Workings of Smart Delay

Being the first company to provide this service in the region makes us proud. The following is the usage of Smart Delay:

-Obtain a Flight Registration: Enroll in your flight no less than two hours before takeoff. This can be done via our app or website.
-Tracking of flights: Your flight's status will be monitored by our system.
-Delay Notification: You will receive an email and text message with a coupon for lounge access if your flight is delayed by more than sixty minutes. Verify that you can access the email address you registered with.
-Savor the Lounge: To access complimentary refreshments, beverages, Wi-Fi, and comfortable seating, present your voucher at the lounge.

Why Opt for Smart Delay?

You can avoid standing in crowded airport areas by using Smart Delay. Alternatively, you can unwind in a calm lounge that has all you need to be amused and comfortable.

Smart Delay and Travel Insurance

The easiest way to take advantage of Smart Delay is to purchase travel insurance. Travel insurance helps you make seamless use of our lounge service and covers a wide range of travel-related issues. 

Our Declaration to You

We continually strive at SIA to improve your travel experience. One method we use to make your journey more comfortable and restful is Smart Delay. For all of your travel needs, we are here to assist you.

Savor convenience and comfort.

Book your journey, receive flight status updates, and have fun traveling with Smart Delay. Remember to get travel insurance to fully utilize this fantastic service and have a stress-free journey with SIAssistance.